PRIVACY AND DATA PROTECTION POLICY
1. INTRODUCTIONThe purpose of this privacy and data protection policy is to provide you with information concerning our services, the types of personal data we are provided or obtain ourselves through visits to or use of our Website, how we use that information, whether we disclose the information provided to us to others and the options you have with regard to the use of and correction of that information. VoguePay provides its partners and suppliers with a variety of fulfillment, support and E-commerce related services. Some of these services may be provided through sites bearing our partners and suppliers names and trademarks. VoguePay, its subsidiaries, marketing partners and affiliated companies respect the privacy of our partners and suppliers of products or services, clients and their customers. This privacy and data protection policy does not apply to websites or services that is not own or control by VoguePay, including websites or services of other VoguePay users. Our goal in handling personal data provided to us in connection with the processing of transactions on our Website is to comply with applicable data privacy and protection laws and to offer users of our website notice, choice, consent, security, data integrity, access and enforcement with regard to personal data provided to us by individuals in conjunction with those transactions.
BY CHOOSING TO CONTINUE TO USE OUR SERVICES, YOU ARE CONSENTING TO USE OF YOUR PERSONAL DATA AS CONTAINED IN OUR PRIVACY AND DATA PROTECTION POLICY. YOU CAN WITHDRAW YOUR CONSENT AT ANYTIME ON YOUR ACCOUNT SETTING PAGE (https://voguepay.com/account_settings).
2. HOW WE OBTAIN YOUR PERSONAL DATAWe may obtain your personal data when you use our services through the following: Registration and Verification: While registering on our site to establish an account, we will request for the necessary personal data to avail the services requested. Such personal data may include; name, website, telephone number, address, electronic mail address, business registration/incorporation certificates, identity card. We may as well request for additional personal data as you use our services. Transaction Data: When you transact using our services, we will request for the transaction details and all reasonable information regarding the transaction. This information may include; account name, account number, transaction amount, device usage, geolocation, IP, Email address, participant/recipient data. Third Party Sources: Depending on the nature of the services provided by VoguePay to our partners or suppliers, VoguePay may receive personal data either from you directly or from our partner or supplier who provides us with the personal data to fulfill a service to you on their behalf. Customer Support: When interacting with our customer service, you may be asked to provide us with additional personal data.
3. WHY DO WE RETAIN YOUR PERSONAL DATAWe retain your personal data to fulfill our legal and regulatory obligations. In the event that your account is closed, we reserve the right to retain and access the data for as long as required to comply with applicable laws.
4. USE OF YOUR PERSONAL DATASome of the ways in which we will use the personal data provided us includes: to take, process or deliver your order, process or obtain payment or notify you of the status of your order; in connection with keys, access codes or other information as may be required to permit you to access our partners' sites to receive products, updates or services; to provide it to industry and credit related organizations for security, credit or fraud prevention purposes; to register your purchase with the manufacturer or service provider for warranty, technical support or similar purposes; to pass to partner marketing affiliates in which you have requested enrollment during the purchase process; to facilitate the renewal of subscriptions for products or services; to provide you with technical support; to monitor service or purchasing patterns; to manage risk and protect the site.; to communicate to you; to provide you with service updates, announcements, and other product offerings; to send you, with your consent, newsletters or promotional emails or undertake other promotional activities; and to permit you to participate in online surveys and polls, assuming you voluntarily agree to provide such information in connection with these surveys and polls. The personal data we receive may as well be transferred to other countries or regions for processing. We will undertake to obligate any person or entity receiving such information to process any such information in accordance with this Privacy and data protection policy and in accordance with applicable laws. By submitting your order either to our partner or to us, you consent to the use of your personal data as set forth above and the transfer of that data as outlined.
Will VoguePay Give Me Notice of Requests for My Personal Data Made By Law Enforcement or Governmental Agencies?
Will VoguePay Give Me Notice of Requests for My Personal Data Made By Law Enforcement or Governmental Agencies?No. VoguePay may be required to respond to subpoenas, court orders or be asked to respond to other legitimate requests for your personal data from appropriate law enforcement or governmental authorities. In such situations, we will release personally identifiable data to third parties and organizations when we believe it is appropriate for us to do so in order to comply with the law or to protect against fraud, money laundering or terrorism financing. We will also release such personal data/information: to cooperate with law enforcement or other governmental investigations (without necessarily requiring the law enforcement or government agency requesting the information to formally serve us with a subpoena), to comply with all valid court orders or subpoenas, to protect our legal rights and those of our users; and/or when we believe it is needed for fraud protection and/or credit risk reduction. VoguePay also reserves the right to report to such entities any activities that we believe to be unlawful. Any report made to under this paragraph will be made without prior notice to you. In the event VoguePay merges with another entity, is acquired by another entity, or enters into a business combination with another entity, VoguePay may be required to disclose some or all of your personally identifiable data to that entity to continue serving you.
6. How Does VoguePay Protect Customer Personal Data?Customers who use the VoguePay system are on a secure server which encrypts all of a customer's personal data. This makes it difficult, if not impossible, for a third party to access or use your personal data in an unauthorized manner. VoguePay has developed its service with security as a top priority. We use firewalls to prevent access to information in our system and Secure Socket Layers ("SSL") to encrypt your personal data and protect it from disclosure, destruction, modification or use.
7. What About Cookies?raits. If you do not want cookies in your browser, you may set your browser to reject cookies or to notify you when a website attempts to place a cookie in your browser.
8. Non-Personally Identifiable DataWe may also collect other information which does not in and of itself identify a specific individual. This information includes IP addresses, search terms, domain names, and browser types or other similar information . We use this information to track usage and other patterns on our Websites.
10. Data SharingVoguePay does not sell, trade or rent personal information to anyone. We will not use or share your personally identifiable data with others except those individuals or entities listed below which we have engaged to provide services to you, for those purposes set forth above and/or with third parties subject to your consent.
11. Your Choices and RightsYour choices regarding your personal data and the privacy practices includes: You may decline to provide your personal data when it is requested by VoguePay, certain services or all the services may however be unavailable to you. You may review your account settings and update your personal data directly or by contacting us. You have a choice as to whether or not you wish to receive further communications about special offers, product information or other marketing messages. You have the right to withdraw consent to our privacy and data protection policy. Please contact us if you wish to exercise any of your choices and/ or rights at [email protected] or [email protected]
12. Accuracy and AccessVoguePay will provide you with the ability to access your personal data maintained on our system and permit you to review and correct that personal data or change your choices or preferences with regard to that personal data; for instance, whether or not you wish to be contacted about specials or new products. We reserve the right to protect our own or other's confidential or personal data in connection with your review and correction and further reserve the right to charge you a reasonable fee for access to your personal data dependent on the nature and scope of your request and the difficulty in complying with your request. Note that if you wish to access all your personal data, certain security checks will be performed to ascertain your identity.
VoguePay's Contact InformationFor questions, enquiries or comments concerning our PRIVACY AND DATA PROTECTION POLICY, please contact our Data Protection Officer at [email protected]
LIST OF THIRD PARTIES WITH WHOM VOGUEPAY SHARE YOUR PERSONAL DATA
|PERSONAL DATA||PURPOSE||THIRD PARTIES/ RECEIVER||REASON|
|Merchant name, business name, sponsors name, customers name||Communication||Estore SMS Limited||Sending transaction information and other SMS based communication.|
|Merchant’s /User’s name; Purpose for payment;Bank account name;Bank account number;ATM cardless||Payment Services; Bank Funding; Withdrawal/Settlement||Banks; United Bank for Africa Plc, Guarantee Trust Bank Plc, WEMA Bank Plc, First City Monument Bank Plc, International Banks, Interswitch Limited.||Receipt of payments from merchants and users via non card payment options; For withdrawal processing and settlement services.|
|Bank Verification Number (BVN); Drivers license details;||ID Verification||Nigeria Inter- Bank Settlement Sysytem Plc||Identity verification for sponsors and businesses|
|Business registration/incorporation certificate details||Banks; United Bank for Africa Plc, Guarantee Trust Bank Plc, WEMA Bank Plc, First City Monument Bank Plc; Corporate Affairs Commission; Federal Road Safety Commission, and other local issuing authorities.|
|Card details; IP; Email address||Transaction processing||Schemes- Master card and Visa; Unified payments- Interswitch; Acquirers, Gateways and other Payment Processors.||For transaction processing and issues related to master card and visa card|
|Card details; Name; IP; Device information; Bank account details; Email address; Phone number; Address; Bank Verification Number (BVN); Identity card; GPS; Co-ordinates, Browser information; Other transaction details.||Reporting||Nigerian Financial Intelligent Unit (NFIU); Economic and Financial Crimes Commission (EFCC); International Crimnal Police Organization (INTERPOL); Nigeria Police.||Reporting of suspicious fraudulent activities and breach/violation of regulatory provisions.|